Verifying Your bn00 Account
Verification is how we keep your account and your balance protected. We ask for a government-issued photo ID and a selfie holding that document. Upload both through the verification section in your account settings — our team reviews submissions and confirms by email. A verified account faces no holds on withdrawals and no extra checks at the cashier. Think of it as
the one step that removes friction from every transaction after it. If your documents are unclear or the name does not match your wallet registration, we will contact you to resubmit rather than reject outright.
- Go to account verification — Find the verification section under your account settings and open the document upload form.
- Upload your photo ID — Submit a clear image of a government-issued ID — national ID card or passport both work.
- Add a selfie with your ID — Take a photo holding your ID so your face and the document are both visible and in focus.
- Wait for confirmation — Our team reviews your submission and sends a confirmation email; a mismatch prompts a resubmission request rather than an outright rejection.